UKAS ISO 17025 AccreditedBS EN 16165:2021 Compliant Court-Defensible Reports24-Hour TurnaroundNationwide Coverage UKAS ISO 17025 AccreditedBS EN 16165:2021 Compliant Court-Defensible Reports24-Hour TurnaroundNationwide Coverage
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Retail & Hospitality slip testing across the UK.

Specialist UKAS ISO 17025 accredited pendulum slip testing for supermarkets, restaurants, hotels, bars, shopping centres and food-service kitchens. Around 40% of all reported workplace injuries in the retail and hospitality sectors are slips, trips and falls.

/ Sector overview

Why retail & hospitality sites need accredited evidence.

Claims involving slips on contaminated tiles in food-service environments are the single largest category of uk public-liability injury claims. The duty-holder is regulated by the Health & Safety Executive, your environmental health officer, and your insurer's loss-adjusters, and the evidential standard expected of any slip-risk assessment scales accordingly.

Typical surfaces in this sector include polished porcelain, vinyl safety flooring, terrazzo, polished concrete, entrance matting. Typical risk vectors are wet zones at entrances, beverage spillage on bar floors, kitchen contamination, cleaning regimes that change slip resistance. Our reports cover all of the above with photographic evidence, calibrated PTV data, and UKSRG classification.

/ Methodology

The standards we test to.

Our pendulum testing follows BS EN 16165:2021 Annex C as the primary method, with BS 7976-2:2002+A1:2013 available where preferred (e.g. legacy specifications, earlier insurer requirements). All work is performed under our UKAS ISO 17025 accreditation, with calibration certificates referenced on every report.

For this sector specifically: wet-pendulum testing with the Four-S slider is mandatory for any surface that may become contaminated.

/ Locations

Retail & Hospitality slip testing in your area.

We provide retail & hospitality slip testing across all major UK cities. Find your nearest below — or call 0208 246 5562 for sites elsewhere.

/ FAQ

Common questions.

How quickly can you get on site for a retail & hospitality job?

Standard scheduling is 2–5 working days. Urgent and post-incident dispatch within 48 hours is available across most of the UK.

Will the report stand up if my insurer challenges it?

Yes. Reports are formatted to meet the evidential standards expected by UK insurers, the HSE, and the courts. Calibration certificates and chain-of-custody documentation are included as standard.

Do you sell anti-slip treatments?

No. We are independent of all flooring and treatment manufacturers, so any remediation guidance you receive from us is free of conflict of interest.

Can you test outside business hours?

Yes. Out-of-hours, weekend, and shift-pattern-aligned testing is routinely arranged for retail & hospitality clients where daytime access is impractical.

Get a fixed-fee quote in 4 hours.

Tell us where, what, and when. We'll come back with a written quote, an engineer name, and a date — not a brochure.

Speak to us directly
0208 246 5562
Mon–Fri 08:00–18:00 · Out of hours: emergencies only
Or email the team
info@surfaceperformance.com
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