UKAS ISO 17025 AccreditedBS EN 16165:2021 Compliant Court-Defensible Reports24-Hour TurnaroundNationwide Coverage UKAS ISO 17025 AccreditedBS EN 16165:2021 Compliant Court-Defensible Reports24-Hour TurnaroundNationwide Coverage

Retail & Hospitality slip testing in Cardiff.

We provide UKAS ISO 17025 accredited slip testing for retail & hospitality clients across Cardiff and South Wales. With 365,000 residents and a capital-city retail core and a stadium-driven hospitality cycle, slip risk in Cardiff demands defensible, accredited evidence — not guesswork.

/ The local picture

Why slip testing matters for retail & hospitality in Cardiff.

Cardiff's retail & hospitality estate concentrates around St David's, Cardiff Bay and the Principality Stadium, with a wider catchment across Cathays, Roath, Canton, Llanishen, Penarth and the rest of South Wales. The HSE region of competence is Wales.

Within this sector, the typical risk vectors are wet zones at entrances, beverage spillage on bar floors, kitchen contamination, cleaning regimes that change slip resistance. Around 40% of all reported workplace injuries in the retail and hospitality sectors are slips, trips and falls. The duty-holder is regulated by the Health & Safety Executive, your environmental health officer, and your insurer's loss-adjusters, and claims involving slips on contaminated tiles in food-service environments are the single largest category of UK public-liability injury claims.

Typical surfaces we test in Cardiff retail & hospitality sites include polished porcelain, vinyl safety flooring, terrazzo, polished concrete, entrance matting. Where the surface is wet, contaminated, or in a barefoot zone, the appropriate slider and contamination protocol is selected at the point of test.

365,000
Cardiff population
24h
Report turnaround
17025
UKAS Accredited
4h
Quote response
/ Methodology

How we test in Cardiff.

Testing is in accordance with BS EN 16165:2021 Annex C and the UKSRG 2022 Guidelines. Pendulum measurements are taken in multiple directions per location, both wet and dry where contamination is foreseeable, and reported as PTV with UKSRG slip-risk classification (low / moderate / high).

For retail & hospitality specifically: wet-pendulum testing with the Four-S slider is mandatory for any surface that may become contaminated.

Reports are PDF-delivered within 24 hours of the site visit. They include the full PTV dataset, photography, calibration cert references, UKSRG classification, methodology narrative, and remediation recommendations where any test point falls below the relevant slip-risk threshold.

/ Process

From quote to compliant report.

1. Quote

Tell us the Cardiff site postcode, surface type and approximate area. Fixed-fee written quote within 4 working hours.

2. Schedule

Booked into the next available slot for Cardiff and South Wales. Out-of-hours and weekend work routinely arranged.

3. Test

UKAS-accredited pendulum testing on site. Wet, dry, multi-direction. Verbal feedback before our engineer leaves.

4. Report

Signed PDF report inside 24 hours. PTV dataset, classification, photography, calibration certs, remediation guidance.

5. Aftercare

Free phone consultation on findings. Independent remediation guidance. Discounted re-test after any treatment work.

6. Annual review

Optional annual re-test programme to maintain auditable continuity for your insurer or HSE inspection record.

/ More in Cardiff

Other sectors we test in Cardiff.

/ Retail & Hospitality elsewhere

Retail & Hospitality slip testing in other UK cities.

/ FAQ

Common questions.

How quickly can you reach a retail & hospitality site in Cardiff?

Standard mobilisation to Cardiff and South Wales is 2–5 working days. Urgent or post-incident response within 48 hours is available — call 0208 246 5562 to confirm capacity.

Are you UKAS accredited for slip testing?

Yes. Our pendulum slip testing is performed under our UKAS ISO 17025 accreditation, using calibrated equipment with traceable certification. UKAS accreditation is held by a minority of UK slip-testing providers and is the most defensible credential for an evidential report.

What happens if my Cardiff retail & hospitality site fails the slip test?

You receive a clear narrative of why it failed, which test points are problematic, and a tiered set of remediation options — operational controls, surface treatment, or replacement. We are independent of treatment manufacturers, so the advice is free of conflict.

Will the report be accepted by my insurer or by the HSE?

Yes. Reports are formatted to meet the evidential standards expected by UK insurers, the HSE region Wales office, and the courts. Calibration certificates and chain-of-custody documentation are included as standard.

Do you cover South Wales in general, not just Cardiff city centre?

Yes. Our Cardiff field cover extends across Cathays, Roath, Canton, Llanishen, Penarth and the wider South Wales at no additional travel cost. Single fixed-fee quote, inclusive of travel.

Get a fixed-fee quote in 4 hours.

Tell us where, what, and when. We'll come back with a written quote, an engineer name, and a date — not a brochure.

Speak to us directly
0208 246 5562
Mon–Fri 08:00–18:00 · Out of hours: emergencies only
Or email the team
info@surfaceperformance.com
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